Osper is not a bank. Our values are fully focused around young people. We deeply believe in our mission to empower young people to manage money responsibly.

Here are some of the ways in which we've tried to build something young people and parents love:

• Easy and safe to setup – You can get up and running in under two minutes, for free, from mobile or web. Fraud and identity checks are done in real time, meaning no branch visits. Though occasionally we may need a further form of ID
• One app, two logins – A secure banking app with separate logins for both parents and young people to manage the same Osper Card. Parents can manage and load money for multiple children through one app and young people can manage money themselves with the tools built for them.
• Automatic Allowance with Alerts – Set up an automatic Osper Allowance to encourage budgeting and get alerts whenever the Allowance is loaded.
• Instant loading – Parents can instantly load money from their debit card onto their child’s Osper Card account, meaning a young person will never be without money in an emergency.
• Monitoring spend – Instantly check balances and monitor transactions and get Osper Alerts by text when a transaction is declined due to low balance.
• Limits and category blocking – Osper Cards have in-built spend limits and also automatically block certain adult categories such as pubs and online gambling sites.
• Card lock – Simple card lock function both young people and parents can use directly from the app to block all purchases if an Osper Card is lost or stolen.
• No overdrafts – Young people can only spend the money the money that’s been loaded onto their Osper card; it’s not a credit card.
• Our mission – Most importantly we're committed to building a tool that's useful for young people and families. So if you think we're missing something, just ask! We'll definitely listen.

Osper is not a credit card (and isn't anything like a credit card). With your Osper Prepaid Debit Card you can only spend the money on the card.

• As it's prepaid, you can never spend more than is loaded onto your Osper Card.
• You can never go overdrawn.
• When you spend money it's instantly taken from your Osper Card – not at the end of the month.
• Our aim is always to help young people manage money responsibly.

Best of all, we find that Osper Cards build awareness and move families away from the bank of mum and dad. Giving a young person responsibility for a regular allowance through Osper sends a clear message – it gives you a budget to manage, and when that money is gone, it’s gone!

Using Osper is simple, there are just 5 steps to get going.

1. Order: Parents can order up to four Osper Cards for their children using our order form. When they complete the form, we run identity checks on parents electronically in real time. Osper Cards are then printed and sent to your family by post.
2. Activate: Once your family receives your Osper Cards, you simply activate them in the Osper App. During this process, parents also attach their personal debit card, which is used to load money onto the Osper Cards from the Parent’s Osper App.
3. Load: Once the App has been downloaded, Parents can choose to load money onto the Osper Cards either as a one-off load or through setting up a monthly or weekly allowance. See detailed instructions on how to do this here.
4. Use: Once activated and loaded with money, the Osper Cards can be used wherever anywhere Mastercard® debit cards are accepted both at home and abroad.
5. Manage: The Osper App works on both iOS and Android devices and has logins for both parents and young people. Parents, as well as being able to load money, can see how their family are using their Cards. Young people can check their balance and see where and how they have used their Cards.

To start using your Osper Card once it has arrived you'll need to activate it through the Osper App.

You will need:

• The Parent or guardian who ordered the card and the email address and password they added when ordering
• An iPhone, iPad or Android device with the Osper App installed
• Parents and guardians will need their personal debit card for loading money (no credit cards, sorry)

To start activation, log in to the app as a parent and follow the simple steps. Once completed you'll be able to load up money and start using the new Card!

Parents can load up money directly from their Osper App. This money will be transferred instantly from parents’ debit cards directly to their children’s Osper Card. That money cannot be transferred to any other location. Every time money is loaded, we email young people and parents to notify them.

Parents can also set up an Osper Allowance - this is a regular fixed amount which is loaded on to an Osper card monthly or weekly. Notification is sent to both parent and child when the amount has been loaded.

Over time, we will introduce other ways for money to be loaded onto the Osper Card - for example, inviting family members to give money.